Customers will earn 1 Whimsical Point per $1 spent* on Maple & Wattle products, unless otherwise stated. Shipping and taxes are not included*
Maple & Wattle reserves the right to edit/remove points at any time if a transaction does not qualify or an error occurred.
Maple & Wattle reserves the right to remove points in case of a cancellation or refund.
Whimsical Points cannot be transferred, sold or given away.
Maple & Wattle reserves the right to change the Fairytale Friends Loyalty Program in its entirety at any time at their discretion without prior notice.
Whimsical Points have an expiration period of 1 year if they are not used or accumulated. A reminder will always be sent before any points expire.
Once redeemed Rewards cannot be exchanged, cancelled or refunded.
On discounted products Rewards are awarderd on discounted price.
To be eligible for the "Birthday Reward" the date must be entered at least 30 days prior. Editing a Birthday to claim points will result in a ban from Maple & Wattle Reward system.
Gift Cards points are awarded when the card is used, not when it's purchased.
Accounts found to be in breach of these conditions or gaming the system in any way for an unfair advantage will be barred from the Maple & Wattle Fairytale Friends Loyalty Program.
Maple & Wattle reserves the right to limit or disable the reward system during sales or promotions.
Entry rewards are only awarded the first time a customer enters a VIP tier. If a customer loses points, through partial refund or other means, and drop out of the VIP tier they will not receive them again when they re-enter that tier
Referral rewards are intended for new customers only and should not be used by the same individual referring themselves or creating multiple accounts to take advantage of the program. Violation of this rule may result in the forfeiture of referral bonuses and potential account suspension.